How to Make a Leader

Building trust as a leader: Lessons from former CEO of IBM, Ginni Rometty

7 snips
Jul 11, 2024
Ginni Rometty, former chairman, president, and CEO of IBM, shares her insights on leadership rooted in trust and lifelong learning. She emphasizes the transformative power of collaboration over self-centered leadership. Personal anecdotes reveal how building belief is crucial during transitions like mergers. Rometty discusses the importance of core values while navigating change and stresses a skills-first approach to hiring, promoting empathy and diversity in modern leadership.
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ADVICE

Five Principles for Trust

  • Lead with service focused on others' needs to build authentic trust and motivation.
  • Build belief by appealing to both hearts and minds to inspire change effectively.
ANECDOTE

Merging IBM and PwC by Co-creation

  • During IBM's acquisition of PwC Consulting, Ginni emphasized co-creating solutions to merge different perspectives.
  • She personalized change by sharing her own vulnerabilities and painted a realistic but hopeful vision.
ADVICE

What Should Endure in Change

  • Always ask what must endure along with what must change during transformations.
  • Focus on changing how work gets done and building new team skills, not just outputs.
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