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The Neuroanalytics Of Using Legal Tech: Clio's Joshua Lenon On A First-of-its-Kind Cognitive Study

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Nov 11, 2025
Joshua Lenon, lawyer in residence at Clio, dives into the groundbreaking 10th Legal Trends Report, highlighting its first neuroanalytics study of legal professionals. He reveals how the study measured brain activity to gauge emotional strain while using technology versus manual methods. They discuss the surprising rise of AI tools among lawyers, clients' mixed feelings about AI use, and the impact of tech adoption on firm growth and billing. Lenon's insights offer a fresh perspective on technology's role in modern legal practice.
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INSIGHT

Big-Data View Reveals Hidden Practice Patterns

  • Clio's Legal Trends Report uses anonymized, aggregated cloud usage data to reveal real practice patterns no single firm can see.
  • That big-data view exposed that average lawyers originally billed ~2 hours and collected 1.5 hours daily, prompting follow-up research and product improvements.
INSIGHT

Billable Time And Revenue Improved Over A Decade

  • Over ten years average billable time rose from ~1.5 to ~3 hours a day, moving billable percentage from 18% to 30%.
  • Collected revenue per timekeeper increased about 82% even after adjusting for rate inflation.
ANECDOTE

Lawyers Wore Brain Sensors During Task Tests

  • Clio partnered with Neuro-Insights to measure brain electromagnetic signals while lawyers did tasks with or without Clio and AI.
  • Tasks included client intake, matter opening, work-in-progress reports, and extracting answers from a will PDF using AI.
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