Episode 86: Strategic L&D Leadership: AI and Upskilling/Reskilling

Sue Bethanis hosts Charlotte Evans, Principal Solutions Consultant at Coursera. Charlotte advises North American companies on their upskilling and reskilling learning solutions. She worked in Asia for five years in student services, where she also pursued a fellowship through the World Innovation Summit for Education (WISE) Learners’ Voice program. Charlotte graduated from Harvard Graduate School of Education (Ed.M.) in 2019 and has continued her passion for international education access through her work at Coursera.

Sue and Charlotte discuss the dual role of Gen AI in the world of Learning and Development and:

• The key elements of a skills-based learning and career development strategy
• How AI and automation help identify skills gaps and save time
• Actionable low-tech tools you can start using to foster real connections in your organization