Salesforce just announced a 6% price increase effective August 1st (20% for Slack Business+), alongside new Agentforce and Slack plans. This includes a staggering $125/user/month Agentforce add-on and an Agenforce 1 Edition for $550/user/month.

In this episode, Adam Mansfield, Salesforce Practice Leader at UpperEdge, breaks down the real strategy behind these moves and what Salesforce customers must do now to prepare before they get locked into higher costs without the right protections.

Key Takeaways:

What’s really behind the Salesforce product (sales, service, field service and industry) and Slack price increases

What comes with the Agentforce add-on and Agentforce 1 Edition

What customers that are considering AgentForce need to do

What to demand from Salesforce before committing to anything: pricing, definitions, volume discounting, protections, flexibility and more

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Salesforce Announces August Price Hike & New AgentForce and Slack Plans: Here’s What You Must Do Now