

Recoding America
Aug 28, 2023
Jennifer Pahlka, former US Deputy Chief Technology Officer and founder of Code for America, talks about the failures of the US government in the digital age and how to catch up. They discuss the impact of tech and design professionals in government, the lessons learned from the healthcare.gov rescue, the need for a user-centric approach to technology, and the urgency to recode America to address worsening problems.
Chapters
Transcript
Episode notes
1 2 3 4 5 6 7
Introduction
00:00 • 5min
Working in Government for Long-Term Sustainable Change
04:47 • 2min
Predictable Technological Failures and Lessons Learned from healthcare.gov
07:01 • 3min
The Need for a User-Centric Approach to Technology
09:37 • 2min
Transformation Through Usability
12:05 • 12min
Transforming Government: From Waterfall to Agile
24:23 • 15min
Recoding America: Urgency for Change
39:35 • 17min