Peep Laja, marketing expert, discusses scientific laws of marketing focusing on mental & physical availability for brands. Topics include brand building, buying triggers, content marketing strategies, distinctive brand assets, limitations of hyper-targeting in B2B, and the duplication of purchase law. Practical advice on increasing brand awareness and reaching target customers effectively.
Marketing success relies on mental availability for brand recall through continuous exposure in advertising and content creation.
Distinctive brand assets like logos and mascots enhance brand recognition and trust, increasing brand recall in buying situations.
Deep dives
Building Mental and Physical Availability
Marketing success hinges on building mental and physical availability. Mental availability ensures that customers think of your brand when making purchasing decisions, emphasizing the importance of regular exposure through advertising and content creation. Physical availability involves being easy to find, particularly crucial for B2B SaaS companies who need visibility on review sites and search engines. The combination of mental and physical availability increases the likelihood of being considered by customers.
Distinctive Brand Assets for Brand Recall
Distinctive brand assets play a vital role in brand recall and recognition. By creating unique brand cues such as logos, mascots, and typography, brands can stand out in competitive markets. Recognizable brand assets like the Geico Gecko or Salesforce's Astro foster brand familiarity and trust with consumers, leading to increased recall in buying situations.
Emphasizing Category Reach in Marketing Strategy
Focusing on broad category reach rather than narrow hyper-targeting is essential for effective B2B marketing. Research highlights that reaching all potential buyers across various industries and seniorities drives growth by capturing in-market buyers, engaging non-buyers, and building awareness among future customers. Opting for broad targeting strategies with high reach significantly outperforms hyper-targeting efforts, contributing to lead generation and brand recognition.
In this episode, Peep Laja explores the scientific laws of marketing, focusing on building mental and physical availability for brands. Drawing from the works of Professor Byron Sharpe and the Ehrenberg Bass Institute, Laja emphasizes the importance of being top of mind and easily found when potential customers are ready to make a purchase.
The episode features insights from marketing experts who provide real-world examples. Peep also discusses distinctive brand assets, the limitations of hyper-targeting in B2B marketing, and the duplication of purchase law. He concludes by offering practical advice on increasing brand awareness and making target customers remember the brand when they need its product.
00:00 - Intro 02:00 - Mental and physical availability concepts 04:40 - Brand building with Paul Dorsey 05:45 - Buying triggers 07:05 - HockeyStack's content marketing strategy 11:00 - Physical availability in B2B SaaS 12:00 - Distinctive brand assets 18:45 - SurveyMonkey's rebranding story 20:10 - B2B brands lack distinctive assets 21:00 - Meaningless distinctiveness vs. differentiation 22:20 - Identifying customer values with Wynter 23:00 - Reaching all buyers in a category 24:30 - Limitations of hyper-targeting 26:00 - Category reach and lead generation 27:45 - Ad reach and frequency 28:50 - Duplication of purchase law 30:00 - Conclusion