You can get difficult clients, bosses and employees to do what you want...even if they don't like you.

What you'll learn in this construction podcast episode:

The surprising thing you should try to catch your employees doing.
How to turn difficult clients into fans.
Keys for getting difficult employees to step it up.
"When you change the way you look at things, the things you look at begin to change." What does that mean?
The psychological principals you want to use for good and not evil.
What kind of reinforcement actually works?
The surprisingly effective Ben Franklin Effect.

Resources mentioned in this construction podcast episode:

FieldChat - The text messaging platform for construction jobsites.

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