CTO Think Podcast
Communicating on a roller coaster of uptime and downtime
Mar 7, 2018
The hosts discuss effective communication during technical downtime, sharing experiences from Disney World. They highlight the importance of tailoring communication for non-technical users, balancing the amount of information given, and setting expectations. They also emphasize the significance of vetting status page providers, understanding stakeholders, and share recommendations for a trip to Disney.
58:59
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Quick takeaways
- Handling technical downtime and service interruptions is crucial for a tech manager serving users, executives, and investors.
- Staying on-site or using FastPasses at Walt Disney World can help avoid long wait times for popular rides like Avatar Flight of Passage.
Deep dives
Staying Off-Site and Using Uber/Lyft for Transportation
Consider staying off-site in a rental condo for large groups as a cost-effective option. Utilize the efficient bus transportation within the park or choose Uber/Lyft for more convenience.
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