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Communicating on a roller coaster of uptime and downtime

CTO Think Podcast

CHAPTER

Effective Communication During Downtime and Technical Issues

The speakers discuss the importance of effective communication during downtime or technical issues, drawing on their experience working at Disney and explaining the protocol for communicating with guests during ride evacuations. They also highlight the need to tailor communication for non-technical users and the impact of third-party services on system uptime.

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