169. Will A.I. Take My Job? HubSpot’s Answer Might Surprise You! Featuring, Crevan O'Malley, VP Corporate Sales at HubSpot

Feb 6, 2025

Crevan O'Malley, VP of Corporate Sales at HubSpot, shares intriguing insights on how AI is reshaping sales and marketing. He emphasizes that AI isn't here to replace jobs, but rather to enhance human roles by automating administrative tasks. The conversation also touches on ethical considerations, like transparency and trust in AI applications. O'Malley highlights the importance of balancing AI efficiency with human connection, warning that businesses who resist AI risk falling behind in a competitive landscape.

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Intro

00:00 • 2min

AI Transforming Business Operations

02:15 • 12min

Balancing AI Efficiency with Human Connection in Business

13:53 • 5min

AI in Business: Enhancing Sales and Skills

19:10 • 23min

Exploring AI's Impact on Workplaces and Networking Opportunities

41:43 • 3min

Truth, Lies, and Work is an award-winning psychology podcast from the HubSpot Podcast Network, hosted by Chartered Occupational Psychologist Leanne Elliott and business owner Al Elliott.

Every Thursday, we bring you a brand-new interview with an expert guest who knows how to create great workplace cultures. And today’s guest is a good one!

We’re joined by Crevan O’Malley, VP of Corporate Sales at HubSpot, who shares exactly how HubSpot is integrating AI into its sales and marketing teams—without replacing people. If you’re a leader wondering how to use AI to boost productivity without killing morale, or an employee thinking “Is AI coming for my job?”—this episode has the answers you need.

🎙 Episode Highlights:

🚀 How HubSpot is embedding AI across sales, marketing, and customer service—without job cuts.

💡 The right and wrong way to use AI in your business.

🤖 AI’s impact on productivity, decision-making, and the future of work.

⚖️ The ethics of AI: transparency, data privacy, and trust.

🛠 Practical steps to implement AI in your workplace.

🔥 Key Takeaways from Crevan O’Malley:

1️⃣ AI isn’t replacing people—but people who know how to use AI will replace those who don’t.

2️⃣ The biggest productivity gains come from automating admin, not human connection.

3️⃣ Ethics matter—businesses need transparency and trust when integrating AI.

4️⃣ AI works best when it complements human strengths, not competes with them.

5️⃣ Companies that fail to adopt AI risk being left behind.

📌 What’s Next?

💬 Want to connect with Crevan?

Find him on LinkedIn and check out HubSpot’s AI tools at hubspot.com/breeze.

✨ Love the show?

If you enjoyed this episode, share it on LinkedIn and tag us! We’ll send you something nice.

🎧 Join us next Tuesday for a brand-new This Week in Work, where we break down the latest workplace news, spicy expert takes, and answer YOUR work dilemmas.

General Support with Mental Health and Well-being

If you have been affected by any of the themes in this episode, or are currently struggling with your mental health, the following resources may be useful.

Mind website: https://www.mind.org.uk/information-support/

If you are feeling in distress or despair, including feelings of suicide, please do consider calling the Samaritans for free on 116 123 (UK) or email jo@samaritans.org (Rest of World)

Connect with Al and Leanne

Join the Conversation on LinkedIn: https://www.linkedin.com/company/truthlieswork/

Connect with Al on LinkedIn: https://www.linkedin.com/in/thisisalelliott/

Connect with Leanne on LinkedIn: https://www.linkedin.com/in/meetleanne

Email: Hello@truthliesandwork.com

Book a Call with Al & Leanne: https://savvycal.com/meetleanne/chat