211 - Creating Brand Experiences That Matter, with Kim Trieu
Nov 14, 2023
33:28
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Experiential Designer and Expedia's Global Events and Experiences Manager, Kim Trieu, explains the power of creating brand experiences that inspire and connect with consumers. She discusses the importance of going beyond social media buzz to create meaningful moments. Kim also highlights the value of fostering creativity within a team and provides tips for beginners in experiential marketing.
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Quick takeaways
Experiential marketing aims to evoke specific emotions in attendees, creating lasting connections with the audience.
A successful experiential marketing strategy goes beyond the event itself, incorporating pre and post-activation elements to maximize impact and prolong the brand experience.
Deep dives
Experiential marketing as an integrated strategy
Experiential marketing is not just about events; it is an integrated marketing strategy that encompasses every channel as part of the marketing mix. The goal is to create a cohesive and memorable brand experience at every touch point. By integrating social media, digital marketing, and other amplification channels, brands can ensure that their audience has a positive experience and feels connected to the brand.
Creating emotional connections with attendees
Experiential marketing aims to evoke specific emotions in attendees. Brands should focus on how they want their audience to feel after participating in an activation. By triggering emotions such as inspiration, confidence, or happiness, brands can create lasting connections with their audience. One example is Pinterest, which designed activations that empowered attendees to create beautiful crafts and inspired them to recreate what they experienced.
The importance of extending the experience
A successful experiential marketing strategy goes beyond the actual event or activation. Brands should consider pre and post-activation elements to maximize the impact. Teasers on social media and other platforms can build excitement before the event, while post-activation initiatives like social media campaigns or collaborations with other brands can prolong the experience. Barbie and Art Tech House are examples of brands that effectively extended their activations through social media interactions and partnerships.
Differentiating from competitors and choosing the right events
In the crowded landscape of events, brands need to differentiate themselves and choose the right events to attend or create. Collaborations with other brands can amplify reach and impact, especially during hot cultural moments. When evaluating events, brands should consider if their target audience will be present and if they can create a genuine and memorable connection. While competition is a risk, focusing on creating authentic connections based on the brand's unique value can help stand out.
And Expedia’s Global Events and Experiences Manager, Kim Trieu, is dropping by the pod to explain what it is and how it can transform your brand’s audience by harnessing the power of raw emotion.
Kim chats to Daniel about the importance of the end experience for the consumer—and how brand activations can create inspiration, joy, and moments of real connection. She illuminates how to go beyond buzzy social media moments and create true, meaningful experiences for the consumer.
And later, Kim reveals the power behind fostering a team mentality of unbridled creativity and why it enables any experiential marketing department to thrive.
Wistia is a complete video marketing platform that helps teams create, host, and measure the impact of their videos—all in one place. To find out more about Wistia, visit WISTIA.COM/MILLENNIALS