In this episode, Leanne Harwood, SVP and Managing Director of Luxury and Lifestyle Brands in the Americas for IHG, shares her recent experience at the newly opened Six Senses resort in Grenada, highlighting the exceptional hospitality and personalized touches that made her stay memorable.

Listeners will learn:

• How the Grenadian culture and hospitality enhanced Leanne's experience (01:26)
• The importance of individualized experiences in luxury travel (02:42)
• How Six Senses incorporates the unique elements of each location into the guest experience (04:08)
• The significance of wellness and sustainability in luxury travel (05:12)

This episode is brought to you with support from Shiji Group, the global hospitality technology leader that helps hotels streamline operations and transform guest experiences. Recognized by their clients for their best-in-class solutions and exceptional service and support, Shiji Group is trusted by leading brands worldwide to activate technology faster, increase operational efficiency, and drive better business results.

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Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands