Satisfying or productive? In a way, an expansion on the idea of stopping yourself from uttering that clever, snarky comeback. Definitely might be satisfying, but unlikely to be productive. More likely to be harmful: creating a conflict, exacerbating one, or laying the groundwork for trouble by creating ill feelings.
In addition to snarky comments, consider actions, inactions, delays. From a conflict perspective some tempting words and acts may feel good – in a bad way – and be quite damaging.
Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.
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