On this episode of CISO Tradecraft we feature Robin Dreeke from People Formula. Robin was the former head of the FBI Counterintelligence Behavioral Analysis Program and has an amazing background in learning how individuals think, build trust, and communicate. Robin highlights 4 Pillars of Communicating:

Seek the thoughts and opinions of others
Talk in terms of priorities, pain points, and challenges of others
Use Nonjudgmental validation (ie seek to understand others without judging)
Empower others with choice and give them cause and effect of each choice

To learn more about Robin's way of thinking you can check out his podcast and books:

#84 - Gaining Trust (with Robin Dreeke)