Masters of Scale Netflix’s Reed Hastings: Why culture matters
Feb 6, 2020
Reed Hastings, Founder and CEO of Netflix, shares insights into building a successful company culture that scales. He emphasizes that a strong culture arises when every employee takes ownership from day one. Explore the innovative 'Lobatical' program, which celebrates employee tenure and well-being. Hastings also discusses the delicate balance of freedom and accountability in their culture, the importance of the 'keeper test,' and the need to align cultural values with strategic goals for long-term growth.
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Horse and Carriage Analogy
- Reed Hastings uses the horse and carriage analogy to illustrate technological shifts.
- Netflix's success stemmed from adapting to the shift from DVDs to streaming.
Adaptable Teams and Culture
- Technological shifts require adaptable teams.
- A winning company culture emerges when every employee feels ownership.
Pure Software's Bureaucracy
- Reed Hastings' first company, Pure Software, became bureaucratic and less inventive as it grew.
- He attempted to fix this by working harder, but this proved ineffective.