Gartner ThinkCast How to Create Business Value With AI
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Jul 8, 2025 Rita Sallam, Distinguished VP Analyst at Gartner, shares her expertise on AI investments and data analytics. She discusses the current Trough of Disillusionment faced by generative AI and its implications for businesses. Key topics include aligning AI strategies with organizational goals, optimizing productivity, and managing risks. Rita emphasizes the importance of courage in adapting workflows and highlights tools for successfully integrating AI into business practices. The conversation offers valuable insights into unlocking AI's potential for lasting success.
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Coding Assistance Value
- Giving software engineers coding assistance can save them an hour a week.
- Unless that hour gets applied to a financially beneficial outcome, the value is lost.
AI Value and Ambition
- Early AI value is often tactical, but deeper value comes from ambition.
- Transformative value requires aligning AI with strategic goals and rethinking work processes.
Starting with AI
- Assess your AI ambition, risk tolerance, and business priorities.
- Align AI investments with KPIs and executive success measures.