THE YEAR AHEAD: Innovation for All - Connecting Through Caring: How Purpose-Driven Brands are Earning Customer Loyalty
Jan 12, 2022
17:14
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The Year Ahead: Innovation For All is a new mini series from FastCo Works and Capital One. Join host Julianne Pepitone as she explores how companies can focus on their core values and develop more authentic mission statements.
In this episode, Julianne talks with Capital One President of Financial Services Sanjiv Yajnik about why he thinks innovation is not just something applied to high tech tools, but a vital element in forming meaningful customer connections.
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