Here's the Very First Email that You Should Send to Customers

[00:27] Today’s Topic: Here's the Very First Email that You Should Send to Customers

[00:35] Send an email that helps them throughout their journey and experience.

[00:47] Setting them up properly will give customers a positive experience and makes them more likely to remain satisfied customers.

[01:24] Getting people on-boarded the right way is key.

[02:10] On-boarding is one of the most important levers you can pull and can translate to long-term growth.

[02:30] Intercom’s initial email explains how everything works and how you can get started.

[02:49] Pat Flynn will send an email introducing himself and uses the tags in Convert Kit.

[03:20] Neil’s Co-Founder did a test with About.me and he was able to get their revenue to increase 40 or 50%, just by creating a nice “getting started flow”.

[03:52] Make sure to include a checklist or steps, so that people have a path to follow.

[04:15] Intercom has a chat or email on-boarding feature that allows you to choose a path that works for you.

[04:43] That’s all for today!

[04:48] Go to Singlegrain.com/Giveway for a special marketing tool giveaway!

Here's the Very First Email that You Should Send to Customers | Ep. #587