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Future of HR

"Skills-Based Learning: How J&J Puts People First” with Christina Norris-Watts, Head of Assessment & People Practices at Johnson & Johnson

Apr 8, 2025
44:19

How can you take a human-first approach to skills-based learning?

Why should you have a clear business case before implementing skills-based talent initiatives?

My guest on this episode is Christina Norris-Watts, Head of Assessment & People Practices at Johnson & Johnson

During our conversation Christina and I discuss:

  • Why Christina says transitioning to a skills-based organization is like eating your brussels sprouts.
  • The strategic approach Johnson & Johnson took to implement skills-based talent initiatives across the organization.
  • How the J&J Credo shaped their distinctive “human-first” strategy for creating personalized learning and development paths.
  • The way J&J's innovative learning platform successfully integrates the three E's: Experience, Exposure, and Education.
  • Advice for HR leaders beginning their skills journey including where to start and challenges to avoid.

Connecting with Christina:

Connect with Christina Norris-Watts on LinkedIn

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