Building Relationships to Build Businesses with Patrick Galvin

Aug 22, 2022

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Patrick Galvin is a coach, speaker, author, and the Founder of The Galvanizing Group, a learning and development company that helps high-performance companies and teams grow bottom-line results through cultivating relationships. In his books, The Connector’s Way and The Trusted Way, Patrick explores how businesses can grow through relationship-building techniques and trust. Patrick holds a Master of Business Administration degree in International Marketing from Thunderbird School of Global Management and graduated cum laude from Georgetown University with a Bachelor’s degree in Foreign Service.

Patrick joins us today to discuss building and growing businesses through strengthening relationships with clients. He explains the importance of taking the time to evaluate how you’re bringing traffic to your business. He examines developing capital and how depositing it in relationships supports further business through referrals. Patrick also highlights the value of going above and beyond to serve others without expecting anything in return and underscores the power of gratitude.

“Building your business one relationship at a time works regardless of your industry or the size of your business.” - Patrick Galvin

This week on The Model FA Podcast:

Patrick’s background and launching The Galvanizing Group
Post-sale communications and how to stay relevant in clients’ lives
The seven principles of The Connector’s Way
Developing social capital and the value of serving others without expecting to benefit
Patrick’s advice on asking for introductions and referrals from clients
Why you might not ask for referrals as an advisor
The real power of going above and beyond for your clients
The importance of being grateful and personally expressing your gratitude to other people
Best practices for leveraging networking groups and service organizations to build connections

Resources Mentioned:

Book: Influence: The Psychology of Persuasion by Robert Cialdini
Book: The Daily Stoic: 366 Meditations on Wisdom, Perseverance, and the Art of Living by Ryan Holiday
Should Self Interest Motivate Service? | Patrick Galvin at TEDxMcMinnville

Our Favorite Quotes:

“Focus heavily on relationship building and experience and focus somewhat on marketing and advertising, so you have something to prompt people to talk about you.” - David DeCelle
“You can’t control when people are going to have conversations about you, but by adding value and staying relevant, you increase the likelihood of people talking about you and what you do with their friends and family.” - David DeCelle
“Having the mindset of looking for maximum gain in every connection you have will burn a lot of bridges: you might win the battle and the sale, but at the cost of an on-going relationship that could mean more business.” - Patrick Galvin

Connect with Patrick Galvin:

About the Model FA Podcast

The Model FA podcast is a show for fiduciary financial advisors. In each episode, our host David DeCelle sits down with industry experts, strategic thinkers, and advisors to explore what it takes to build a successful practice — and have an abundant life in the process. We believe in continuous learning, tactical advice, and strategies that work — no “gotchas” or BS. Join us to hear stories from successful financial advisors, get actionable ideas from experts, and re-discover your drive to build the practice of your dreams.

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President of Model FA, David DeCelle

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