Motley Fool Money The Keys to Crucial Conversations
Apr 14, 2020
Navigating work conversations via video conference can be tough, but there's hope! A communications expert shares critical insights on fostering effective dialogue. The discussion highlights the importance of intent in communication, urging listeners to reflect on their motivations. Unlock the power of clear communication to enhance workplace interactions and achieve positive results.
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Changing Conversations
- To improve conversations, change your approach and yourself, not the other person.
- Focus on your intent and what you truly want from the conversation.
Identify Your Intent
- Identify your true intent going into a conversation; what do you really want?
- Common negative intents include saving face, avoiding conflict, blaming others, or being right.
Consider Others
- Instead of self-focused intents, consider what you want for others and the relationship.
- Ask yourself: What should they get out of this, and what do I want for our relationship/team?
