From Start-Up to Grown-Up #75: Jeff Shiner, CEO of 1Password — Earning the right to lead, how to thrive while bootstrapping your company, and how to hire senior executives
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Sep 10, 2024 
Jeff Shiner, CEO of 1Password, shares his journey from leading a 20-person team to a $6.8 billion global entity. He dives into the importance of earning respect as a new leader and the challenges of hiring during rapid growth. Shiner discusses the art of bootstrapping and strategic fundraising, emphasizing customer needs over external investment. He opens up about personal growth and the loneliness of leadership, while also finding joy in managing a farm and restoring a tractor – showing how he balances work and personal fulfillment.
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1Password's Origin Story
- 1Password's founding insight came from founders Dave and Rustam's need to build websites efficiently.
- Their initial 30-day project turned into a secure password management tool due to unexpected demand.
Earning Leadership
- Earn the right to lead through actions and alignment with the team, rather than relying solely on titles.
- Focus on demonstrating value and fitting into the company culture before asserting authority.
Prioritizing Culture and Value
- When joining a company, prioritize cultural fit and adding value to the existing team.
- Assess the potential impact on company culture and demonstrate value through actions.