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From Start-Up to Grown-Up
#75: Jeff Shiner, CEO of 1Password — Earning the right to lead, how to thrive while bootstrapping your company, and how to hire senior executives
Sep 10, 2024
Jeff Shiner, CEO of 1Password, shares his journey from leading a 20-person team to a $6.8 billion global entity. He dives into the importance of earning respect as a new leader and the challenges of hiring during rapid growth. Shiner discusses the art of bootstrapping and strategic fundraising, emphasizing customer needs over external investment. He opens up about personal growth and the loneliness of leadership, while also finding joy in managing a farm and restoring a tractor – showing how he balances work and personal fulfillment.
01:09:48
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Quick takeaways
- Jeff Shiner highlights the importance of a strong company culture and leadership alignment which fosters trust and collaboration among teams.
- 1Password's successful bootstrapping strategy for 14 years allowed the company to understand market needs deeply while avoiding venture capital pitfalls.
Deep dives
Growth from 20 to 1200 Employees
Jeff Scheiner led One Password's growth from a small team of 20 employees to over 1200 during his tenure as CEO. He emphasized the importance of aligning with the company's mission and culture, positioning himself as part of a 'gang of five' leadership team during his early days. This leadership approach fostered a collaborative environment where he built trust by leading by example. By focusing on hiring talent that fitted the culture, he successfully scaled the organization and maintained a positive work atmosphere.
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