Private Practice Playbook

EP 03 Your Most Valuable Asset

9 snips
Oct 29, 2020
Explore the importance of your team as the backbone of practice success. Discover how investing in human capital can elevate patient experiences and drive growth. Learn the significance of team development and leadership in fostering a motivated workforce. The discussion emphasizes overcoming barriers to enhance skills and promote engagement, leading to improved business practices and care quality. Don't miss insights on transforming your team into your most valuable asset!
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INSIGHT

Team Reputation Drives Results

  • A practice's reputation hinges on the team, not just the doctor's credentials.
  • Patient service and treatment heavily influence reputation and, thus, results.
ANECDOTE

Examples of Companies Investing in Training

  • Companies like Ritz-Carlton, Chick-fil-A, and Publix prioritize extensive team training.
  • This investment results in exceptional customer service and satisfaction.
ADVICE

Invest in Your Team's Growth

  • Invest in your team through training to improve business growth.
  • Prioritize training on people skills and patient interaction over just clinical CE requirements.
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