Transform NOW 20. Onshore, Offshore, and (Now) Digital: Trends Impacting the Need for the Digital Workforce
Digital workforce automation can seem overwhelming, technically prohibitive, and potentially costly to bring on board.
Many companies may wonder: What are the benefits? Do they really justify the investment? And if so, how should we create the digital toolkits we'll need to get started with a digital workforce?
Bruce Mazza, Global Vice President of Technology Alliances at Blue Prism, joins us on this episode of Generation Digital Workforce.
Here's what we talked with Bruce about:
* Why operational transformation and value-added skills are more important benefits of a digital workforce than just saving money
* The customer benefits of hyper automation
* How the idea of connected RPA is adding the cognitive skills to the body of the RPA
* The different ways to build a digital worker
* How companies should begin planning to build this digital toolkit for hyper automation
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Learn what RPA is and how it works: What is RPA? Robotic Process Automation Explained
Learn more about a Digital Workforce: A Guide to Your Digital Workforce