Going Above and Beyond The Job Description

In this time of quiet quitting and burnout, how do organizational leaders create a culture that encourages workers to go above and beyond their job description?

Organizational culture experts Jenny Chatman and Sameer Srivastava are back to answer this question from Meili Hau, the director of the Student Health Center at San Francisco State University. Tune in to hear Jenny and Sameer share real-world insights and research as well as strategies you can put to work to improve your workplace culture.

Do you have a vexing question about work that you want Jenny and Sameer to answer? Submit your “Fixit Ticket!” 

Find the full transcript and learn more about the podcast at www.haas.org/culture-kit.

*The Culture Kit with Jenny & Sameer is a production of Haas School of Business and is produced by University FM.*

Jenny & Sameer’s 3 Main Takeaways:

1. Codification – Codify your values and norms and systematically bake them into the fabric of your organization.
2. Opportunity – Set up systems and opportunities for people to not only document their work and share knowledge across boundaries, but also to form relationships and meaningful connections that span those boundaries.
3. Leadership – Leaders should reinforce the big picture, laying out a strong vision that inspires people to go above and beyond their job descriptions to achieve big goals together.

Show Links:

• Who is Quiet Quitting For? [The New York Times]
• The Berkeley-Haas School of Business: Codifying, Embedding, and Sustaining Culture Case Study A and B
• Berkeley Haas Defining Leadership Principles
• Where Culture Really Matters: Berkeley’s Haas School [Poets&Quants]
• How Stripe Built a Writing Culture
• Dean's Speaker Series | Patrick Collison, Co-Founder & CEO, Stripe; Co-Founder, Arc Institute
• The Hidden Power of Social Networks
• Enculturation Trajectories: Language, Cultural Adaptation, and Individual Outcomes in Organizations [Management Science]
• Organizational Commitment and Psychological Attachment: The Effects of Compliance, Identification, and Internalization on Prosocial Behavior [Journal of Applied Psychology]
• Full Episode Transcript

Do you have a vexing question about work that you want Jenny and Sameer to answer? Submit your “Fixit Ticket!” 

Learn more about the podcast and the Berkeley Center for Workplace Culture and Innovation at www.haas.org/culture-kit.

*The Culture Kit with Jenny & Sameer is a production of UC Berkeley's Haas School of Business and the Berkeley Center for Workplace Culture and Innovation. It is produced by University FM.*