Episode #30 - Empowerment - Interview with Suzanne Wood

In this episode Shelley speaks with Suzanne Wood, State General Manager of Mortgage Broker Distribution at Westpac, about what empowerment looks like for a leader. She shares the importance of taking the time to coach, guide and develop your people along with building the confidence they have in themselves to succeed.

Suzanne talks about the connection between empowerment and trust with openness and transparency being key to making it work. Then the connection between empowerment and accountability through open dialogue and getting your staff to come up with the solution, invest in the idea and commit to the outcome.

Connect with. Suzanne > LinkedIn https://www.linkedin.com/in/woodsuzanne/

Connect with Shelley > LinkedIn https://www.linkedin.com/in/shelleyflett/

Buy a copy of the book > https://www.booktopia.com.au/the-dynamic-leader-shelley-flett/book/9780648479505.html