(221) Journey to Centricity with Ilenia Vidili

Ilenia Vidili, passionate customer centricity advisor, author and keynote speaker – shares her insights on customer centricity. 

Some of the gold we covered:

• Three pillars of customer centricity
• How customer centricity & purpose are correlated
• Shifting from product focus to customer focus

And so much more! 

ABOUT Ilenia Vidili

Ilenia Vidili is a passionate customer-centricity advisor, author, and keynote speaker. She conducted corporate marketing for NEC, Bayer, ARM, and a broad range of start-ups. Today she helps businesses think differently, combat inefficient processes, turn product mentalities into people mentalities, and improve customer focus.

Ilenia gives enthusiastic global keynotes in multiple languages on embracing customer-centricity as the key to unlock the future. She has been inspiring leaders and C-level executives of the likes of Coca Cola, L’Oreal, Savills, Harrods, and many more. 

Driven by bringing humanity to business, her mission is to see a brighter future—where companies embrace a higher purpose, create value for all stakeholders, connect their minds and hearts, and contribute positively to society. She is the author of Journey to Centricity: A customer-centric framework for the era of stakeholder capitalism. 

CONNECT Ilenia Vidili: 

Linkedin: https://www.linkedin.com/in/ileniavidili/ 

Instagram: @ilenia_vidili 

Website: www.ileniavidili.com  

VIDEO of this episode:

YouTube Video: https://youtu.be/aJW79EwDO7E 

ABOUT Katie Stoddart:

Katie Stoddart is an award-winning, international, leadership & performance coach. Katie started her career as a hydrographic engineer working at sea and she now supports business owners to thrive in their life & business.

As a keynote speaker, Katie frequently speaks at summits, conferences & podcasts. For her weekly podcast ‘The Focus Bee Show’, Katie interviews thought leaders, speakers and authors. 

Katie works primarily with entrepreneurs & executives through 1-1 coaching & corporate workshops on Focus, Leadership & Performance.  

CONNECT with Katie Stoddart, aka 'the focus bee': 

PODCAST: https://thefocusbeeshow.buzzsprout.com/

LINKEDIN: https://www.linkedin.com/in/katiestoddart

BLOG: https://thefocusbee.com/blog/

TWITTER: https://twitter.com/TheFocusBee

INSTAGRAM:  https://www.instagram.com/thefocusbee/

FACEBOOK:  https://www.facebook.com/thefocusbee