Tech Disruptors
WWT CEO on Building ‘AI First’ Business, Growth
Feb 24, 2025
Jim Kavanaugh, CEO and co-founder of World Wide Technology, shares insights into transforming his company into an 'AI First' powerhouse with $20 billion in annual sales. He discusses the challenges of AI integration, emphasizing the need for collaboration and strategic planning in overcoming initial hurdles. Kavanaugh highlights the importance of talent acquisition and data governance in driving business innovation. He also sees exciting growth opportunities in Europe and Asia, underscoring the critical role of people and culture in fostering sustainable success.
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Quick takeaways
- WWT has evolved into an 'AI First' company, investing $500 million over three years to enhance its AI capabilities and drive digital transformation.
- A successful AI implementation requires strategic planning, data governance, and fostering a positive organizational culture to engage employees effectively.
Deep dives
Transformation of IT Roles
The role of IT in organizations has evolved significantly, transitioning from a background support function to a central figure in strategic decision-making. CEOs now prioritize digitization and digital transformation, emphasizing how technology can enhance employee and customer experiences. The impact of generative AI is particularly critical, as organizations seek to leverage it to drive efficiencies, differentiate themselves, and enhance scalability. Consequently, IT leaders are tasked with ensuring that these technologies are integrated thoughtfully and securely into their business models.
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