Tech Disruptors WWT CEO on Building ‘AI First’ Business, Growth
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Feb 24, 2025 Jim Kavanaugh, CEO and co-founder of World Wide Technology, shares insights into transforming his company into an 'AI First' powerhouse with $20 billion in annual sales. He discusses the challenges of AI integration, emphasizing the need for collaboration and strategic planning in overcoming initial hurdles. Kavanaugh highlights the importance of talent acquisition and data governance in driving business innovation. He also sees exciting growth opportunities in Europe and Asia, underscoring the critical role of people and culture in fostering sustainable success.
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WWT's Early Days
- WWT started in 1991 as a value-added reseller, simply connecting computers and ensuring email functionality.
- There was no AI at the time, just basic IT infrastructure.
Early AI Adoption
- WWT recognized the potential of AI early on, despite its initial focus on basic IT infrastructure.
- This foresight allowed them to establish an AI practice about 10 years ago.
WWT's Competitive Advantage
- WWT's deep technical expertise gives them a competitive edge in the AI field.
- They offer practical solutions and hands-on experience in their labs, unlike traditional consulting firms.