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Transforming IT: The AI Evolution
This chapter explores the evolving role of IT in businesses, particularly its shift from a back office function to a strategic partner in executive discussions. It delves into the complexities of AI integration, digital transformation, and the challenges of global IT infrastructure, especially in a hybrid work environment. Highlighting the importance of talent acquisition, data governance, and strategic partnerships, this chapter emphasizes the pivotal role of AI in driving business innovation and competitive advantage.