The most important role in your business is a community manager because they represent your company, build relationships with your community, and have a direct impact on your retention and your profits.

If you haven’t been thinking about the role of a community manager like this, listen to this episode to learn the 3 big reasons it is important and its weight inside your programs!

Key Takeaways:

- What is the work of a community manager (00:00)

- The most important role inside your company (01:16)

- The 3 Rs of a community manager (02:05)

- Maintain those valuable customer relationships (03:35)

- Community manager has a direct impact on your retention rates (05:22)

Additional Resources:

- (Free Download) 77+ Ideas for Building a Stronger Community: https://bit.ly/connection_ideas

- Join the waitlist for my course (coming 2022): https://www.shanalynn.com/course

- Get in touch: https://www.shanalynn.com/connect

- Follow me on IG: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

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3 Reasons Why Community Managers Are Essential to Your Online Business