Jessica Barousse is a KM’er with a broad career background- from an early career stint as a broadcast technician in the Air Force, to an administrator of international exchanges and then to developing a regional KM program at the U.S. Department of State. Most recently, she is building a KM program from the ground up at the American Printing House for the Blind in Louisville, Kentucky _______________________________________________ Edwin K. Morris is the president and founder of Pioneer Knowledge Services which produces this educational program, Because You Need To Know. It is part of the mission to educate and bring awareness around knowledge management and nonprofit concerns. pioneer-ks.org/