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The Limina Podcast
Episode 3 - Research and Insight Operations with Jake Burghardt
Mar 23, 2023
Jake Burghardt, a consultant and writer focusing on research operations, brings insights from his experience at Amazon to the discussion. He dives into the evolution of research operations and how structured repositories can enhance product design. Jake emphasizes the necessity of integrating research within business processes and the cultural shifts needed to value insights. The conversation also touches on the impact of AI and big data in shaping effective research strategies, showcasing how human context remains vital to interpretation.
54:57
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Quick takeaways
- Effective research operations and insight repositories are crucial for transforming valuable insights into actionable product planning and design practices.
- Addressing the challenge of insight waste requires a cultural shift that integrates research findings into decision-making processes across organizations.
Deep dives
The Role of Research Operations in Digital Transformation
Research operations play a critical role in facilitating digital transformation by operationalizing insights and research processes. They help organizations effectively harness research insights to inform product planning and design, leading to customer-centric launches. Through structured approaches, organizations can activate insights by creating repositories that enhance collaboration and activate research findings to drive impactful product development. This operational mindset has proven to be essential for scaling research efforts and ensuring that insights translate into substantial business value.
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Discover
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