What can Compliance learn from Sales? On the face of it, they're very different things: sales is about persuading customers to buy a service or product, whereas Compliance is about telling employees what to do or not do. Yet, perhaps surprisingly, there are lots of lessons for Compliance from the sales process.
If we want to mitigate human risk, then we’ll be more effective if we can borrow ideas from other disciplines that also involve influencing human decision-making.
My guest on this episode, Taylor Edwards, works in sales for The Broadcat, a Compliance design company. When he joined the company earlier this year, Taylor needed to learn about Compliance because that's who the company's customers are. And in doing so, he discovered that while Sales and Compliance might seem like different disciplines, there is much that they have in common.