The Greg McKeown Podcast 152. What Great Listeners Actually Do with Jack Zenger (Part 1)
Nov 29, 2022
Jack Zenger, CEO and co-founder of Zenger Folkman, shares his wealth of knowledge from decades of experience in leadership development. He discusses the transformative power of active listening, emphasizing its importance in building meaningful connections. Zenger explores how effective listening enhances leadership and career growth, highlighting the need for feedback and intellectual curiosity. With insights backed by data, he illustrates advanced listening techniques and the role of empathy in fostering successful team dynamics.
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Beyond Silence
- Great listeners do more than just remain silent.
- They actively engage to elevate and enrich the conversation.
Overestimating Listening Skills
- Most people overestimate their listening skills, equating it with simply not talking.
- True listening goes beyond basic silence and involves deeper engagement.
Multi-Level Listening
- Good listening involves understanding not just the words spoken, but also the underlying message and emotions.
- It's about helping the speaker clarify their own thoughts and feelings.