Everything Everywhere Daily

Frequent Flyer Programs

Aug 14, 2025
Frequent flyer programs began as simple loyalty initiatives but have evolved into lucrative systems. Nowadays, travelers earn miles not only by flying but also through everyday purchases. This shift has made them vital for airlines, often accounting for a significant portion of their profits. The podcast delves into their origins, highlighting key milestones like co-branded credit cards. It also discusses how consumers have adapted, finding clever ways to maximize their rewards in a landscape where earning is increasingly tied to spending.
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INSIGHT

Deregulation Created Loyalty Needs

  • Airline deregulation in 1978 forced carriers to compete beyond fixed routes and fares.
  • This created the environment that made loyalty programs a strategic tool for differentiation.
ANECDOTE

How Mileage Programs Started

  • Texas International created the first mileage-tracking program in 1979 with the Paola Pass, awarding one mile per flown mile.
  • American Airlines then launched AAdvantage in 1981 and made membership free and automatic, which drove rapid growth.
INSIGHT

Loyalty Became A Lifestyle Business

  • Co-branded credit cards and partner networks transformed airlines into lifestyle brands embedded in daily spending.
  • Global alliances made miles interoperable and normalized a single loyalty account that follows travelers worldwide.
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