It’s All Your Fault: High Conflict People

Who Are High Conflict People?

10 snips
Oct 21, 2021
Discover the fascinating traits of high conflict individuals who often blame others and evade responsibility. Learn how these unpredictable personalities might actually follow a predictable pattern of behavior. The origins of their traits are explored, encompassing genetic, cultural, and childhood influences. Effective strategies like EAR Statements—empathy, attention, and respect—are introduced as powerful tools for de-escalating tense situations. Plus, hear a compelling story about overcoming workplace conflict using these techniques!
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INSIGHT

HCPs Are Predictable Once Recognized

  • High conflict people (HCPs) are about 10% of the population and act in ways 90% of people would not.
  • Their behavior follows a narrow, predictable pattern once you learn to recognize it.
ANECDOTE

Training Attendee Explodes In The Break

  • Megan describes a lawyer at her training who angrily accused her of wasting time and money.
  • She froze initially but recognized the behavior as outside the norm.
INSIGHT

Three Roots Of Personality

  • Personality comes from genetics, early childhood, and culture interacting over time.
  • HCP traits often arise from a mix of inherited tendencies, childhood experiences, and cultural signals.
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