The Official SaaStr Podcast: SaaS | Founders | Investors

SaaStr 779: 5 Things That Are Actually Working and 5 Things That Aren’t in B2B SaaS AI with Ironclad's CEO and a16z

26 snips
Dec 11, 2024
Jason Boehmig, Co-founder and CEO of Ironclad, and Seema Amble, Partner at Andreessen Horowitz, dive into the current landscape of AI in B2B SaaS. They share insights on the transformative role of AI in onboarding and legal processes, and the importance of human oversight amidst AI's capabilities. The discussion highlights successful integration strategies and urges caution against one-size-fits-all approaches. Their expertise sheds light on navigating AI's challenges while optimizing business operations, especially in complex legal tasks.
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ADVICE

AI-Powered Onboarding

  • Use AI to improve user onboarding and customer support.
  • This can involve AI-driven templates and personalized onboarding flows.
ANECDOTE

Ironclad's AI Journey

  • Ironclad initially struggled to use AI for contract analysis in 2014.
  • They've now successfully implemented AI to extract key data points from contracts, validating their original vision.
ADVICE

Automating Basic Tasks

  • Automate basic manual work processes with AI, like transcription and note-taking.
  • This increases user engagement and frees up human resources.
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