The Logistics of Logistics Emotional Intelligence in Sales with Ann Holm
Ann Holm and Joe Lynch discuss emotional intelligence in sales. Ann reviews the basics of emotional intelligence and how to apply it to sales.
About Ann HolmAnn C. Holm, MS, PCC, is a Professional Certified Coach specializing in executive, career, and sales coaching. In addition to being a certified Master practitioner of the Myers-Briggs Type Indicator, she offers the Type Coach online assessment, with a focus on personality as it relates to the process of generating leads, closing and maintaining sales accounts. She also has 25 years of experience in applied brain science, using her hands-on experiences to help her coaching clients understand how to stay focused, be engaged, and energized given the demands of the 21st century workplace. Ann has both a BA and an MS from the University of Michigan with focuses in psychology, brain science, and language.
About Ann Holm's Coaching PracticeAnn helps individuals position themselves for success by increasing their self-awareness, which is a must-have skill in the 21st century. Through coaching and proven assessment tools, Ann helps people become aware of their personality, emotional intelligence, and how they manage their brain energy. She also helps her client to better understand their value proposition or personal brand. Areas of expertise include: personal self-awareness, sales coaching for logistics professionals, emotional intelligence, communication and influence, team building, MBTI Master Practitioner, extensive experience with the MBTI Step III, 360 Reach/Personal Branding, and applied brain science.
Key Takeaways - Emotional Intelligence in Sales- Self Awareness - Know your strengths and weaknesses.
- Social Awareness - Understanding the cultural environment of your customer so you can behave properly (when in Rome).
- Self Management - Build self-management skills so you can adjust your behavior to the situation.
- Relationship Management - Do the things that foster the relationship between you and your customer.
Related Topics:
Avoiding Fear, Uncertainty, and Doubt with Steve Elwell
Understanding Your Sales Personality with Ryan Schreiber and Ann Holm
The Logistics of Logistics Podcast