Mark Brooks - Building Transformative Teams - Ep. 132

13 snips

Sep 13, 2022

Mark Brooks explores how clear, concise communication helps teams share ideas across companies. The conversation ranges from handing off decisions and building resilient teams to making disagreement safe and spotting processes that no longer work. Brooks also discusses leadership habits, homeschooling, and why newsletters make such compelling businesses.

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Introduction

00:00 • 3min

What's Your Thinking on Brevity?

02:39 • 5min

How Do You Coach Emotional Communication?

07:50 • 2min

How Do You Share Ideas Across Companies?

10:10 • 3min

Owner Reliance Within Businesses

13:11 • 4min

The Long Term North Star for Cone

17:21 • 2min

How Do You Measure Your Personal Value?

19:37 • 4min

What's the Pinnacle of Being a Great Manager?

23:15 • 3min

What's the Biggest Correlation Between Delegation and Humility?

26:41 • 2min

Building a Team for Space or Stress?

28:23 • 3min

How Do You Evaluate a Cohort of Operators?

31:46 • 2min

Do You Have a People Orientation?

33:27 • 3min

Delegation of Decision Making Power - Is That a Discipline?

35:59 • 3min

Creating a Culture of Humility in the Processes

38:39 • 2min

How Do You Respond When Someone Is Giving You Feedback About Something?

40:59 • 2min

Are There Consistencies in Routines Across High Performing Managers?

43:20 • 4min

Home Schooling - What's a Strongly Held Belief?

46:56 • 2min

Are Your Kids Going to Learn Their Social Cues From Adults?

49:12 • 3min

What's the Difference Between Influencers and Influencer Writers?

52:11 • 5min

My guest on this episode is Mark Brooks, Managing Director of Permanent Equity. Mark leads Permanent Equity's post-close operations team, partnering with company leaders to overcome challenges and unlock growth.

Mark is a really reflective person, which you can tell from his writing on Twitter. He's thought very deeply about management and creating transformative teams, and this conversation is dense with value and insights. This episode is a fantastic dive into all things management, including brevity and effective communication, creating an environment that encourages debate and disagreement, and why great teams are crucial to combat process depreciation.

Listen weekly and follow the show on Apple Podcasts, Spotify, Google Podcasts, Stitcher, Breaker, and TuneIn.

Links:

Mark on LinkedIn

Permanent Equity

Mark on Twitter

Margin call scene: Explain it to me as if I were a child

Morgan Housel

Ben Thompson

Matt Levine on Bloomberg

Topics:

(2:58) - How important is brevity internally in business?

(8:17) - When you think about writing key messages, how would you coach communicating via email?

(10:10) - How do you share ideas across companies?

(13:10) - How do you make sure your companies aren't reliant on one person?

(17:13) - Is there a long term goal that operators should aim for in terms of the decisions they have to make?

(19:37) - Healthy laziness in delegation

(23:14) - How do you best shift the mindset of a new manager to think more about team performance vs. their individual performance?

(26:40) - What are some common character traits of leaders who are great delegators?

(28:23) - Building a team for space and for stress

(31:45) - How do you evaluate a candidate's ability to build a team?

(33:26) - When you bring in new managers, are there common behaviors or patterns that need to be adjusted?

(35:59) - The depreciation of processes

(38:38) - How do you create a culture where employees feel comfortable disagreeing with management?

(41:48) - How do you try to pinpoint holes in your own processes and methods?

(44:34) - Of the highest performing operators you've seen, are there any consistencies in their daily routines?

(47:55) - What's a strongly held belief you've changed your mind on?

(50:25) - What's the best business you've ever seen?

(52:10) - Which newsletter writers do you really admire?