Mastering Agility #136 Hope Is Not a Strategy: Leading Culture Change That Works with Anna Lavrova
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Jul 1, 2025 In this engaging discussion, organizational coach Anna Lavrova, based in Antwerp, dives into the complex world of organizational culture. She highlights how a misalignment between individual roles and the workplace culture can lead to discomfort. Lavrova also sheds light on the importance of understanding cultural differences in feedback and communication. The conversation touches on the evolution of organizational dynamics post-pandemic and the shift from hope-based strategies to actionable plans for cultural change.
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Culture Mismatch Explains Discontent
- People often feel "off" in their role due to mismatched culture, not compensation or role itself.
- Finding a culture that aligns with personal values solves feelings of dissonance at work.
Five Elements Define Culture
- Organizational culture consists of behaviors, stories, systems, symbols, and responses to mistakes.
- These elements shape what is accepted, how power operates, and the incentives given.
Feedback Workshop Revelation
- Anna facilitated a feedback workshop at a bank with multicultural teams.
- Participants realized lack of feedback was due to different cultural communication contexts, not lack of frameworks.
