Fixable: Kelli - “How do I deal with a communication breakdown?"
Apr 23, 2023
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Kelli, a dedicated nurse at a top teaching hospital, shares her insights on the critical communication breakdowns impacting patient care. She discusses the pervasive resentment stemming from these issues, sparking a conversation about transparency and effective collaboration among medical staff. The hosts guide her through strategies for enhancing teamwork, emphasizing personal connections and relationship-building in the high-stakes healthcare environment. Together, they explore how empowered communication can lead to better outcomes for both patients and healthcare professionals.
Kelli is a nurse at a leading teaching hospital where communication issues are not only leading to resentment – they could also be affecting patient care. After hearing from Kelli about the larger problems at play in the healthcare space, Anne and Frances discuss the link between communication and transparency and guide Kelli into taking matters into her own hands. This is an episode of Fixable, another podcast from the TED Audio Collective. You can follow Fixable wherever you are listening to this.