Thriving Leaders Podcast Learning teams: Psychological Safety, Accountability, and Failure with Amy Edmondson
9 snips
Mar 26, 2025 
Amy Edmondson, a Novartis Harvard Professor and top management thinker, shares her groundbreaking insights on building thriving teams. She explains the crucial distinction between trust and psychological safety and how to foster both. The conversation delves into redefining accountability as a privilege, encouraging open dialogue, and the power of intelligent failure. Edmondson emphasizes that psychological safety shouldn't just be the goal but the environment enabling teams to excel. This discussion is packed with practical strategies leaders can instantly implement.
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Trust vs. Psychological Safety
- Trust describes beliefs about another person's reliability.
- Psychological safety is a group norm about interpersonal risk-taking.
Differing Perceptions of Psychological Safety
- Team members may perceive psychological safety differently due to varying experiences and status within the team.
- New members are more risk-averse than established members.
Focus on Goals, Not Psychological Safety
- Leaders should focus on discussing the team's goals and purpose, not directly on psychological safety.
- Frame the need for candor, risk-taking, and high-quality conversations as essential for achieving those goals.
