The Skift Travel Podcast
Connection in the Age of AI with Google Head of Travel Sales
Dec 28, 2023
Hany Abdelkawi, Google's Head of Travel Sales, discusses the impact of technology on the travel industry and the importance of personalized content. They explore the capabilities and limitations of AI, including the introduction of Gemini, a multi-model service. The speakers also discuss the role of AI in travel products, traveler preferences, and strategies for customizing travel experiences.
37:55
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Quick takeaways
- AI technology can personalize messaging and optimize content in the travel industry.
- Voice search and translation technology are revolutionizing travel experiences and facilitating communication for travelers.
Deep dives
Travel industry trends for the year ahead
The podcast episode discusses the Mega Trends event, which forecasts the top trends that will define the travel industry in the coming year. The event draws on extensive reporting, data, and insights from industry experts and aims to provide valuable insights for industry professionals. The episode highlights the importance of attending or accessing the event for valuable industry forecasting.
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