Y Combinator Startup Podcast

Successful Founders Are OK With Rejection

12 snips
Sep 5, 2022
Dalton Caldwell and Michael Seibel emphasize the critical need for founders to engage directly with users. They discuss how accepting rejection can significantly enhance a startup's trajectory. The conversation highlights the limitations of user surveys and why authentic feedback is paramount. With case studies like Airbnb and Twitch, they show how user interactions shape successful products. The emotional journey of entrepreneurship is explored, showcasing the resilience required to thrive in a landscape filled with challenges.
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ADVICE

Talk to Users

  • Talk to many users or potential users, at least one per day, especially when starting.
  • Don't brainstorm in a silo; real user feedback is crucial.
INSIGHT

Surveys vs. Payment

  • User surveys aren't valuable for choosing startup ideas or finding market validation.
  • Getting someone to pay is a much higher bar than a survey response.
ANECDOTE

Airbnb's Early Feedback

  • Early Airbnb offered free photos of rentals to attract users, leading to valuable feedback.
  • One user, with a decade of experience, offered a notebook full of platform insights.
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