WorkCookie - Get Ahead with Industrial/Organizational Psychology in the Workplace

Ep. 270 - Enhancing Leadership Effectiveness Through Executive Assessment (Case Study)

Aug 18, 2025
Discover how organizational psychologists tackle real-world challenges using a case study on leadership gaps in a financial firm. The discussion pivots on effective assessment methods, especially the power of 360-degree feedback, to enhance leadership effectiveness. The importance of cultural alignment in leadership initiatives is also highlighted, along with the necessity of ongoing support after training for lasting change. Dive into the intriguing dynamics of perception versus intent in assessments, and how structured approaches can transform leadership and organizational health.
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INSIGHT

Don’t Rely Only On Senior Leaders

  • Consultants must combine document review with interviews to understand leadership issues beyond surface metrics.
  • Relying only on senior managers risks missing frontline perspectives and blind spots.
ADVICE

Use Triangulated Assessments

  • Use multiple assessment types: cognitive, personality, leadership, and EI measures to triangulate leader strengths and risks.
  • Add 360 feedback from supervisors, peers, direct reports, and at least one support staff for fuller perspective.
ADVICE

Make Workshops Stick With Follow-Up

  • Follow workshops with structured follow-up and supervisor support to lock in behavior change.
  • Plan cohorts, checkpoints, and supervisor involvement because follow-up drives lasting impact.
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