Community Creators with Shana Lynn If You’re Secretly Annoyed by Your Members, Watch This
https://www.retainguide.com/ - Get Instant Access to The Membership Retention Roadmap: 5 Systems You Need to Keep More Members
Have you ever caught yourself feeling frustrated or disconnected from your members? Maybe you’ve said things like, “They just don’t get it!” or “They’re so needy.” You’re not alone—and you’re definitely not doomed.
Shana shares a real story of a membership owner who lost his spark for his community… and how a few strategic shifts brought the joy (and profit) back.
In this episode, you’ll learn:
- Why frustration with your members is often a leadership or systems issue, not a “bad members” issue
- How to audit your member experience to find the real friction points
- How positioning and messaging affect the type of members you attract
- Why community culture must be intentionally defined—and how to reset it
- Practical ways to realign your community with who you are today
By addressing these areas, you can reignite your excitement, improve member satisfaction, and create a community you genuinely love to lead.
Additional Resources:
Want expert help mapping out your member journey and setting up feedback loops that actually work? Apply for my high-level membership consulting program, Retain: https://joinretain.com
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Learn how to work with Shana: https://www.shanalynn.com/
Learn more about Shana’s Community Training Program: https://www.shanalynn.com/cultivate
Connect with Shana: https://www.instagram.com/shanaspeaks
Watch on YouTube: https://www.youtube.com/@communitycultivated