Cynthia Pong, a career coach from Embrace Change, shares her expertise on crafting competitive resumes. She emphasizes the importance of keeping your resume updated, even when not job hunting. Key tips include creating a strong executive summary to highlight your unique value and addressing employment gaps effectively. Cynthia advocates for seeking feedback and utilizing resources like professional reviews to enhance your chances of landing interviews. Tailoring your resume to specific job postings can significantly boost your job prospects.