How Leaders Lead with David Novak

#242: Gui Loureiro, CEO of Walmart in Canada, Chile, Mexico & Central America – To transform your business, transform yourself first

Jun 5, 2025
Gui Loureiro, Chairman of Walmart Mexico & Central America, spearheaded a digital and cultural transformation at Walmart Mexico. He emphasizes that personal growth is crucial for leading change in an organization. The conversation reveals strategies for maintaining customer focus in meetings, valuing team members, and adopting an agile approach. Loureiro also shares insights on building trust during inflationary times and the importance of future-oriented leadership, highlighting how e-commerce innovations can enhance customer access in Latin America.
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ANECDOTE

Transform Yourself To Lead Change

  • Gui Loureiro realized he needed to transform personally to transform Walmart Mexico.
  • His coach told him he couldn't lead the new agile company unless he was willing to change.
ADVICE

Ownership and Customer Priority

  • Treat your employees like owners to cultivate a strong culture.
  • Always prioritize the customer as number one in every decision.
INSIGHT

Passion and Purpose Propel Leadership

  • Passion linked with purpose moves people beyond perceived limits.
  • Loving your work and its impact inspires and energizes others.
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