Psychology of Customer Success

When You’re Promoted Above Your Peers

Oct 9, 2024
Just got promoted? Buckle up as we dive into the whirlwind of leading former peers! Discover the crucial shift from being a top performer to an effective leader. Learn how to assert your authority while keeping your team close. Master the art of delegation and handling tough conversations with grace. Building alliances and focusing on team strengths are key for success. Plus, embrace vulnerability and admit mistakes to foster trust. Equip yourself with the strategies to thrive in your new role!
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