In 'The Making of a Manager,' Julie Zhuo shares her personal journey and insights from her experience as a manager at Facebook. The book emphasizes that great managers are made, not born, and provides practical advice on key aspects of management such as building and nurturing a strong team, running productive meetings, giving feedback, and developing self-awareness. Zhuo highlights the importance of focusing on purpose, people, and process to achieve better outcomes and create a healthy team culture. The book is filled with everyday examples and transformative insights, making it a valuable resource for new and veteran managers alike.
In 'Dare to Lead', Brené Brown provides a roadmap for leaders to build trust and foster a culture of courage and vulnerability. The book emphasizes that leadership is not about titles or power, but about recognizing and developing the potential in people and ideas. Brown introduces the 'BRAVING' framework (Boundaries, Reliability, Accountability, Vault, Integrity, Non-judgment, Generosity) to build and maintain trust. She also highlights the importance of embracing vulnerability, having tough conversations, and aligning actions with shared values. The book is based on her research with global leaders and offers practical advice on developing empathy, resilience, and courageous leadership skills.
Just got that big promotion and now you're leading your former peers? Feeling overwhelmed by the sudden shift in responsibilities and relationships? It's time to equip yourself with the leadership skills you need to excel in your new role!
In this episode, we break down the crucial lessons every new leader needs to learn when transitioning from peer to manager. Drawing from real-world experiences and psychological insights, we'll guide you through the dos and don'ts of this challenging career move.
BY THE TIME YOU FINISH LISTENING, YOU'LL DISCOVER:
- The critical difference between being a top performer and being an effective leader
- How to establish your authority without alienating your team
- The art of delegation and why it's essential for your success (and sanity)
- Strategies for handling difficult conversations and giving constructive feedback to former peers
- The importance of building alliances with other managers and departments
- Why playing to your team members' strengths is key to overall success
- How to balance nurturing your team with meeting company objectives
- The power of admitting mistakes and showing vulnerability as a leader
Don't stumble through your first leadership role - arm yourself with the knowledge and strategies you need to become the leader your team deserves. Tune in and take the first step towards leadership excellence!
🎬 This content was edited by Lifetime Value Media.
Learn more at: https://www.lifetimevaluemedia.com
++++ATTENTION++++
🧑🏻🎓 The CS Leadership Academy is opening back up July 15!
Ready to stop figuring out CS leadership the hard way?
The Customer Success Leadership Academy VIP Notification List gets you early bird pricing (that's $250 off!) plus first access when enrollment opens.
No obligation to join! But you'll want that discount when you see what's inside...
🎉 Add me to the VIP list 🎉
CONNECT WITH RACHEL
Follow at:
LinkedIn
TikTok
Instagram
YouTube
WEBSITE
https://provansuccess.com