The TWIML AI Podcast (formerly This Week in Machine Learning & Artificial Intelligence) Building the Internet of Agents with Vijoy Pandey - #737
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Jun 24, 2025 
Vijoy Pandey, SVP at Outshift by Cisco, shares insights on creating the "Internet of Agents" to improve collaboration among diverse agent systems from vendors like Salesforce and Microsoft. He discusses the challenges of integrating these systems and introduces AGNTCY, an open-source project aimed at enhancing interoperability. Vijoy breaks down the four phases of agent collaboration and reveals SLIM, a new transport layer ensuring secure, real-time communication. The conversation sheds light on overcoming semantic challenges and the importance of evolving communication protocols in AI.
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The Internet of Agents Vision
- Enterprises are moving to an agentic future where specialist agents collaborate to solve complex business problems.
- This shift demands an open, interoperable, quantum-safe platform, termed the Internet of Agents by Vijoy Pandey.
Jarvis Multi-Agent SRE Assistant
- Cisco's Jarvis is a multi-agent SRE assistant replacing daily toil of three engineers at OutShift scale.
- It accelerates 30% of engineering tasks from days to minutes, illustrating multi-agent practical benefits.
Four Phases of Agent Collaboration
- Agent collaboration requires four phases: discovery & identity, composition, deployment, and evaluation.
- Evaluation ensures agents meet promised accuracy and governance, critical due to probabilistic nature of agents.